The reply from RedOctane on a posting at Kotaku: "We have isolated this issue to two model numbers that can be found on the guitar's packaging. The numbers are 95065 and 95055. We are asking that customers who puchased their items from a retailer perform an exchange with that respective store (for a model number other than the defective two listed above). Customer's who purchased through our online story can complete an rma request for their defective item and we will exchange it for a fully function guitar controller. We do apologize for the inconvenience and will [resolve] these matters."

If you are experiencing problems, visit this support site on Activision to see more on the issue. I can tell you my X-plorer guitar matches the model numbers, but I do not notice any issue with the whammy bar.

Comments

Written by Guest on 2007-04-09 00:00:00 my brother bought it, and also has problems with the whammy bar.     not only doesnt it always respond well, it also turns down (in stead of staying in the place where its turned)  he is blaming me because i played some time and after that he found out

Stupid gamestop... Written by Guest on 2007-04-10 00:00:00 My gamestop in OKC says they can't exchange it. I bought it there. They just tell me to not touch anything till the game is loaded, it's not working.

Sux Written by Guest on 2007-04-10 00:00:00 Man sucks about Gamestop.     You may want to take things into your own hands. Check this out.

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