Mad Catz responds to PS3 Firmware 3.50 issues; offers replacements of products within warranty

by Alex Morgen on September 24, 2010

in Sony PlayStation News Bits

Mad Catz logo

Have you had problems with third-party PlayStation 3 controllers or peripherals following the PS3 Firmware 3.50 Update? Mad Catz today sent in a Media Alert to reassure their PS3 customers. Here is the message and advice from Mad Catz:

“Mad Catz would like to take this opportunity to put gamers’ minds at ease.  With the exception of a small quantity of controllers sold before 2008, we believe that all Mad Catz products will continue to function as they did prior to the 3.50 Firmware update including high profile products such as our range of Street Fighter IV™ FightSticks and Wireless FightPads; our range of controllers and accessories for Call of Duty®; our Cyborg F.L.Y. 9 Wireless FlightStick; our wired and wireless control pads; and our range of Rock Band™ accessories.

Any consumer who owns a Mad Catz product and is experiencing an issue, including an issue with the PlayStation 3 Firmware update should contact Mad Catz customer services.  Providing the product is within warranty, Mad Catz will be happy to offer a suitable replacement.”

There are some complaints on third-party device compatibility, following the 3.50 update, posted on the PlayStation Forums here and here. Let us know if you’ve been experiencing any issues since the PlayStation 3 System Update 3.50. For more details and contact information on Mad Catz, visit the official Mad Catz website at www.madcatz.com.


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